Frequently Asked Questions
Is my scale showing me the right weight?
When you buy a scale from M/S. GIRISH CHANDRA GHOSH & G.G.S, we'll show you the scale and make sure you're happy with it. But once you leave, it's hard to be sure it's accurate. To follow the law, you should keep 10% of the scale's capacity as extra weights. For instance, if you buy a 300 kg scale, you need 30 kg of extra weights. We think it's a good idea to do this because it keeps you legal, and you can double-check your scale's accuracy anytime. These weights aren't costly either.
Is the scale of a good quality?
When it comes to scale quality from M/S. GIRISH CHANDRA GHOSH & G.G.S, it's like choosing a car – it depends on your needs. We focus on whether the scale suits its purpose. Our scales have a longer warranty (2 years) compared to the standard (1 year), ensuring durability. We provide free software upgrades for life and use top-notch components from ISO-certified companies. Our research and development team keeps us technologically advanced, making our scales cost-effective in the long run, with excellent durability and accuracy. We stand by our quality.
Will I get good service of the scale?
We have DIY videos in our help section, making it easy to troubleshoot and fix your scale on your own. If you still need help, you can call us and our engineers will guide you through the repair process. And if it's too tricky, we have a network of 1440+ repairers and technicians across India. Just download our app, request a repair, and they'll come to fix your scale. It's that simple and convenient.
Is the scale Government Approved?
Indeed, all of our scales from are Government Approved without a doubt. Each scale leaving our factory is 100% Legal Metrology Approved, and we provide a certificate as proof. For electronic scales, you get an original certificate, and for mechanical scales, you receive a photocopy of the certificate along with your purchase. Your peace of mind is our priority.
Is it worth it?
When you buy a scale, it's all about getting accurate measurements. A cheap scale isn't good if it can't do that. The right price for a scale includes accuracy, durability, support, and service. We promise you're paying the right price. We might not be the cheapest, but our products offer the best value for your money.
Which scale is best for my need?
Your industry plays a significant role in determining the right scale, with unique requirements for each. For instance, scales used in the ice-cream industry need moisture-resistant features.
The maximum weight you intend to weigh is crucial. It affects the scale's size, strength, and construction material. Industries like transport companies require heavy-duty scales.
Accuracy is essential. Different businesses have varying requirements for precision. For pharmaceuticals, minute differences matter, while grocery businesses may tolerate slight weight variations.
Understanding your industry, weight capacity, and accuracy needs will guide you to the ideal scale for your specific requirements.